https://support.pinatacasino.es/hc/en-us 2026-04-01T13:19:30Z https://support.pinatacasino.es/hc/es 2026-04-01T13:19:30Z https://support.pinatacasino.es/hc/en-us/articles/15449501067676-Why-is-the-photo-of-my-identity-document-not-accepted 2026-03-06T12:35:47Z https://support.pinatacasino.es/hc/es/articles/15449501067676--Por-qu%C3%A9-la-foto-de-mi-documento-de-identidad-no-es-aceptada 2026-03-06T12:35:47Z https://support.pinatacasino.es/hc/en-us/articles/15449503688732-Why-have-I-been-asked-how-I-fund-activity-on-my-gaming-account 2026-03-06T11:31:52Z https://support.pinatacasino.es/hc/es/articles/15449503688732--Por-qu%C3%A9-me-han-preguntado-c%C3%B3mo-financio-la-actividad-en-mi-cuenta-de-juego 2026-03-06T11:31:52Z https://support.pinatacasino.es/hc/en-us/articles/15449568284956-How-to-request-the-closure-of-your-Gaming-Account 2026-03-06T10:53:43Z https://support.pinatacasino.es/hc/es/articles/15449568284956--C%C3%B3mo-solicitar-el-cierre-de-tu-cuenta-de-juego 2026-03-06T10:53:43Z https://support.pinatacasino.es/hc/en-us/articles/15449573209756-Updating-personal-data-and-password 2026-02-27T13:00:28Z https://support.pinatacasino.es/hc/es/articles/15449573209756-Actualizaci%C3%B3n-de-datos-personales-y-contrase%C3%B1a 2026-02-27T13:00:28Z https://support.pinatacasino.es/hc/en-us/articles/15449881854620-How-do-I-find-information-about-my-bets-spins-on-slots-or-casino-games 2026-02-27T11:07:54Z https://support.pinatacasino.es/hc/es/articles/15449881854620--C%C3%B3mo-localizo-la-informaci%C3%B3n-sobre-mis-apuestas-tiradas-en-slots-o-juegos-de-casino 2026-02-27T11:07:54Z https://support.pinatacasino.es/hc/en-us/articles/15449911525532-Verifying-my-email-address 2026-02-26T14:16:10Z https://support.pinatacasino.es/hc/es/articles/15449911525532-Verificaci%C3%B3n-del-correo-electr%C3%B3nico 2026-02-26T14:16:10Z https://support.pinatacasino.es/hc/en-us/articles/15449918525212-Account-blocked-not-accessible 2024-08-17T11:23:06Z https://support.pinatacasino.es/hc/es/articles/15449918525212-Cuenta-bloqueada-o-no-accesible 2024-08-17T11:23:06Z https://support.pinatacasino.es/hc/en-us/articles/15449936312220-Information-on-taxation-of-earnings-obtained-in-casinos 2026-02-26T15:23:00Z https://support.pinatacasino.es/hc/es/articles/15449936312220-Informaci%C3%B3n-sobre-tributaci%C3%B3n-de-ganancias-obtenidas 2026-02-26T15:23:00Z https://support.pinatacasino.es/hc/en-us/articles/15449940177820-Verifying-phone-number 2024-08-17T11:26:27Z https://support.pinatacasino.es/hc/es/articles/15449940177820-Verificaci%C3%B3n-del-n%C3%BAmero-de-tel%C3%A9fono 2024-08-17T11:26:27Z https://support.pinatacasino.es/hc/en-us/articles/15450040378908-Unknown-charges-or-holds 2026-03-27T11:58:11Z https://support.pinatacasino.es/hc/es/articles/15450040378908-Retenciones-o-pagos-desconocidos 2026-03-27T11:58:11Z https://support.pinatacasino.es/hc/en-us/articles/15450084473372-Unexpected-Delays-with-withdrawals 2024-08-17T11:42:01Z https://support.pinatacasino.es/hc/es/articles/15450084473372-Retrasos-Inesperados-para-la-aprobaci%C3%B3n-de-una-retirada 2024-08-17T11:42:01Z https://support.pinatacasino.es/hc/en-us/articles/15450097857180-Which-payment-methods-are-available-in-Pi%C3%B1atacasino 2026-03-27T11:05:22Z https://support.pinatacasino.es/hc/es/articles/15450097857180--Cu%C3%A1les-son-los-m%C3%A9todos-de-pago-disponibles-en-Pi%C3%B1atacasino 2026-03-27T11:05:22Z https://support.pinatacasino.es/hc/en-us/articles/15450105418908-Pending-deposits 2024-08-17T11:45:29Z https://support.pinatacasino.es/hc/es/articles/15450105418908-Dep%C3%B3sitos-Pendientes 2024-08-17T11:45:29Z https://support.pinatacasino.es/hc/en-us/articles/15450110662684-Do-initiated-deposits-affect-my-deposit-limit 2024-08-17T11:50:02Z https://support.pinatacasino.es/hc/es/articles/15450110662684--Los-dep%C3%B3sitos-iniciados-afectar%C3%A1n-mi-l%C3%ADmite-de-dep%C3%B3sito 2024-08-17T11:50:02Z https://support.pinatacasino.es/hc/en-us/articles/15450115261212-When-will-I-receive-my-withdrawn-money 2026-03-26T13:02:35Z https://support.pinatacasino.es/hc/es/articles/15450115261212--Cu%C3%A1ndo-recibir%C3%A9-mi-dinero-retirado 2026-03-26T13:02:35Z https://support.pinatacasino.es/hc/en-us/articles/15450150523164-Why-can-t-I-make-a-deposit-using-my-card 2026-03-26T09:00:45Z https://support.pinatacasino.es/hc/es/articles/15450150523164-No-puedo-hacer-un-dep%C3%B3sito-usando-mi-tarjeta 2026-03-26T09:00:45Z https://support.pinatacasino.es/hc/en-us/articles/15450159381020-Why-does-the-withdrawal-to-my-MasterCard-card-fail 2026-03-25T14:44:46Z https://support.pinatacasino.es/hc/es/articles/15450159381020--Por-qu%C3%A9-falla-la-retirada-a-mi-tarjeta-MasterCard 2026-03-25T14:44:46Z https://support.pinatacasino.es/hc/en-us/articles/15450189470492-Deposit-with-Bizum 2026-03-25T12:51:37Z https://support.pinatacasino.es/hc/es/articles/15450189470492-Depositar-con-Bizum 2026-03-25T12:51:37Z https://support.pinatacasino.es/hc/en-us/articles/15450214706076-Deposit-withdrawal-amount-limits 2024-08-17T11:54:27Z https://support.pinatacasino.es/hc/es/articles/15450214706076-L%C3%ADmites-de-cantidad-de-dep%C3%B3sito-y-retiro 2024-08-17T11:54:27Z https://support.pinatacasino.es/hc/en-us/articles/15450231448732-How-do-I-request-a-withdrawal 2026-03-25T11:52:48Z https://support.pinatacasino.es/hc/es/articles/15450231448732--C%C3%B3mo-solicito-una-retirada 2026-03-25T11:52:48Z https://support.pinatacasino.es/hc/en-us/articles/15450328835740-What-platforms-and-browsers-do-we-support 2025-02-25T10:12:54Z https://support.pinatacasino.es/hc/es/articles/15450328835740--A-qu%C3%A9-plataformas-y-navegadores-damos-soporte 2025-02-25T10:12:54Z https://support.pinatacasino.es/hc/en-us/articles/15450400373148-Issues-to-access-the-Gaming-Account 2024-08-17T12:12:18Z https://support.pinatacasino.es/hc/es/articles/15450400373148-Problemas-para-acceder-a-la-cuenta-de-juego 2024-08-17T12:12:18Z https://support.pinatacasino.es/hc/en-us/articles/15450418929692-How-to-clear-cookies-and-cache 2026-03-10T08:16:25Z https://support.pinatacasino.es/hc/es/articles/15450418929692--C%C3%B3mo-borrar-las-cookies-y-el-cach%C3%A9-de-mi-navegador 2026-03-10T08:16:25Z https://support.pinatacasino.es/hc/en-us/articles/15457818455580-Adjustment-of-limits-in-the-Slot-Casino-sessions 2026-03-31T11:38:54Z https://support.pinatacasino.es/hc/es/articles/15457818455580-Ajuste-de-l%C3%ADmites-en-la-sesi%C3%B3n-de-Slots-y-Casino 2026-03-31T11:38:54Z https://support.pinatacasino.es/hc/en-us/articles/15457820695708-Have-you-received-a-Hardware-acceleration-error-on-your-device 2026-03-31T11:51:35Z https://support.pinatacasino.es/hc/es/articles/15457820695708--Has-recibido-un-error-de-aceleraci%C3%B3n-de-Hardware-en-tu-dispositivo 2026-03-31T11:51:35Z https://support.pinatacasino.es/hc/en-us/articles/15457823569692-I-got-disconnected-during-the-game 2026-03-31T13:48:00Z https://support.pinatacasino.es/hc/es/articles/15457823569692-Me-he-desconectado-durante-la-partida 2026-03-31T13:48:00Z https://support.pinatacasino.es/hc/en-us/articles/15457826504988-Which-conditions-apply-to-the-games 2026-03-31T13:44:35Z https://support.pinatacasino.es/hc/es/articles/15457826504988--Qu%C3%A9-condiciones-aplican-a-los-juegos 2026-03-31T13:44:35Z https://support.pinatacasino.es/hc/en-us/articles/15457951129244-Promotions-Available-in-Slots 2024-08-18T09:09:41Z https://support.pinatacasino.es/hc/es/articles/15457951129244-Promociones-disponibles-en-Slots 2024-08-18T09:09:41Z https://support.pinatacasino.es/hc/en-us/articles/15457955632156-What-are-CRASH-games-and-how-are-they-played 2026-03-30T12:06:06Z https://support.pinatacasino.es/hc/es/articles/15457955632156--Qu%C3%A9-son-los-juegos-de-CRASH-y-c%C3%B3mo-se-juegan 2026-03-30T12:06:06Z https://support.pinatacasino.es/hc/en-us/articles/15457959080476-How-can-I-find-the-rules-and-instructions-of-each-slot-game 2024-08-18T09:11:16Z https://support.pinatacasino.es/hc/es/articles/15457959080476--C%C3%B3mo-puedo-encontrar-las-reglas-e-instrucciones-de-cada-juego-de-slot 2024-08-18T09:11:16Z https://support.pinatacasino.es/hc/en-us/articles/15458002405148-What-do-I-bet-when-I-have-a-turnover-bonus-Real-Money-or-Bonus-Money 2024-08-18T09:20:29Z https://support.pinatacasino.es/hc/es/articles/15458002405148--Qu%C3%A9-apuesto-cuando-tengo-un-bono-turnover-Dinero-Real-o-Dinero-Bono 2024-08-18T09:20:29Z https://support.pinatacasino.es/hc/en-us/articles/15458022435228-What-is-a-bonus-with-wagering-requirements-Turnover 2024-08-18T09:22:11Z https://support.pinatacasino.es/hc/es/articles/15458022435228--Qu%C3%A9-es-un-bono-con-requisitos-de-apuesta-Turnover 2024-08-18T09:22:11Z https://support.pinatacasino.es/hc/en-us/articles/15458072578204-How-do-bonus-offers-or-promotions-with-wagering-requirements-work 2024-08-18T09:27:13Z https://support.pinatacasino.es/hc/es/articles/15458072578204--C%C3%B3mo-funcionan-las-ofertas-o-promociones-de-bono-con-requisitos-de-apuesta 2024-08-18T09:27:13Z https://support.pinatacasino.es/hc/en-us/articles/15458082418588-When-you-have-an-offer-with-a-wagering-requirement-Turnover-active 2026-03-30T11:29:53Z https://support.pinatacasino.es/hc/es/articles/15458082418588-Cuando-tengas-activa-una-oferta-con-requisito-de-apuesta-Turnover 2026-03-30T11:29:53Z https://support.pinatacasino.es/hc/en-us/articles/15458086323996-What-is-the-percentage-of-game-contribution-in-the-different-categories 2024-08-28T13:06:16Z https://support.pinatacasino.es/hc/es/articles/15458086323996--Cu%C3%A1l-es-el-porcentaje-de-contribuci%C3%B3n-de-juego-en-las-diferentes-categor%C3%ADas 2024-08-28T13:06:16Z https://support.pinatacasino.es/hc/en-us/articles/15458117204124-General-Information 2026-03-27T14:16:22Z https://support.pinatacasino.es/hc/es/articles/15458117204124-Informaci%C3%B3n-General 2026-03-27T14:16:22Z https://support.pinatacasino.es/hc/en-us/articles/15458124550172-How-is-the-ratio-between-real-money-and-bonus-money-calculated 2026-03-30T10:08:38Z https://support.pinatacasino.es/hc/es/articles/15458124550172--C%C3%B3mo-se-calcula-la-relaci%C3%B3n-entre-dinero-real-y-dinero-de-bono 2026-03-30T10:08:38Z https://support.pinatacasino.es/hc/en-us/articles/15458130034716-Extra-rolls-that-are-paid-with-bonus-money 2025-03-12T15:42:06Z https://support.pinatacasino.es/hc/es/articles/15458130034716-Tiradas-extra-que-se-pagan-con-dinero-de-bono 2025-03-12T15:42:06Z https://support.pinatacasino.es/hc/en-us/articles/15458148418204-What-requirements-must-I-meet-to-obtain-promotions 2024-08-18T09:38:20Z https://support.pinatacasino.es/hc/es/articles/15458148418204--Qu%C3%A9-requisitos-debo-cumplir-para-obtener-promociones 2024-08-18T09:38:20Z https://support.pinatacasino.es/hc/en-us/articles/15458168994076-What-happens-if-I-want-to-activate-a-new-Deposit-or-Turnover-promotion-having-one-already-active 2024-08-18T09:39:41Z https://support.pinatacasino.es/hc/es/articles/15458168994076--Qu%C3%A9-pasa-si-quiero-activar-una-nueva-promo-de-dep%C3%B3sito-o-turnover-teniendo-una-ya-activa 2024-08-18T09:39:41Z https://support.pinatacasino.es/hc/en-us/articles/15458178968220-How-does-the-bonus-queue-work 2024-08-18T09:42:33Z https://support.pinatacasino.es/hc/es/articles/15458178968220--C%C3%B3mo-funcionan-los-bonos-en-cola 2024-08-18T09:42:33Z https://support.pinatacasino.es/hc/en-us/articles/15511273735196-How-can-I-change-my-email-address-on-my-gaming-account 2026-03-06T12:52:22Z https://support.pinatacasino.es/hc/es/articles/15511273735196--C%C3%B3mo-puedo-cambiar-mi-correo-en-la-cuenta-de-juego 2026-03-06T12:52:22Z https://support.pinatacasino.es/hc/en-us/articles/15512339404700-Classification-of-players-according-to-the-Royal-Decree-on-Responsible-Gaming 2026-03-27T10:55:56Z https://support.pinatacasino.es/hc/es/articles/15512339404700-Clasificaci%C3%B3n-de-jugadores-seg%C3%BAn-el-Real-Decreto-sobre-Juego-Responsable 2026-03-27T10:55:56Z https://support.pinatacasino.es/hc/en-us/articles/15512388022172-Adjustment-of-Slot-Casino-session-limits 2024-08-26T07:59:15Z https://support.pinatacasino.es/hc/es/articles/15512388022172-L%C3%ADmites-de-sesi%C3%B3n-de-juego-Slots-y-Casino 2024-08-26T07:59:15Z https://support.pinatacasino.es/hc/en-us/articles/15512427281308-Can-I-see-how-much-I-have-left-to-reach-my-Deposit-Limit 2026-04-01T13:19:30Z https://support.pinatacasino.es/hc/es/articles/15512427281308--Puedo-ver-cu%C3%A1nto-me-queda-para-alcanzar-mi-L%C3%ADmite-de-Dep%C3%B3sito 2026-04-01T13:19:30Z https://support.pinatacasino.es/hc/en-us/articles/15578041771292-How-to-verify-my-game-account 2026-02-26T12:27:23Z https://support.pinatacasino.es/hc/es/articles/15578041771292--C%C3%B3mo-puedo-verificar-mi-cuenta-de-juego 2026-02-26T12:27:23Z https://support.pinatacasino.es/hc/en-us/articles/15578582000028-How-to-register-a-new-gaming-account 2026-02-26T11:48:19Z https://support.pinatacasino.es/hc/es/articles/15578582000028--C%C3%B3mo-registrar-una-nueva-cuenta-de-juego 2026-02-26T11:48:19Z https://support.pinatacasino.es/hc/en-us/articles/15579429751068-Loss-limit 2026-04-01T09:44:09Z https://support.pinatacasino.es/hc/es/articles/15579429751068-L%C3%ADmite-de-p%C3%A9rdidas 2026-04-01T09:44:09Z https://support.pinatacasino.es/hc/en-us/articles/15579985692188-How-do-the-deposit-limits-work 2026-04-01T12:40:43Z https://support.pinatacasino.es/hc/es/articles/15579985692188--C%C3%B3mo-funcionan-los-l%C3%ADmites-de-dep%C3%B3sito 2026-04-01T12:40:43Z https://support.pinatacasino.es/hc/en-us/articles/15580824492956-What-other-responsible-gaming-tools-are-there 2026-04-01T11:45:02Z https://support.pinatacasino.es/hc/es/articles/15580824492956--Qu%C3%A9-otras-herramientas-de-juego-responsable-hay 2026-04-01T11:45:02Z https://support.pinatacasino.es/hc/en-us/articles/15584312596508-How-can-I-increase-remove-my-deposit-limits 2024-08-26T12:23:12Z https://support.pinatacasino.es/hc/es/articles/15584312596508-Me-gustar%C3%ADa-aumentar-quitar-mis-l%C3%ADmites-de-dep%C3%B3sito-C%C3%B3mo-funciona 2024-08-26T12:23:12Z https://support.pinatacasino.es/hc/en-us/articles/15584677300636-How-often-can-I-increase-my-deposit-limits 2026-04-01T11:58:51Z https://support.pinatacasino.es/hc/es/articles/15584677300636--Con-qu%C3%A9-frecuencia-puedo-aumentar-mis-l%C3%ADmites-de-dep%C3%B3sito 2026-04-01T11:58:51Z https://support.pinatacasino.es/hc/en-us/articles/15614433699100-I-have-been-registered-in-the-gambling-access-ban-file-of-the-Directorate-General-for-the-Regulation-of-Gambling-RGIAJ-How-can-I-access-my-account-again 2026-04-01T11:50:08Z https://support.pinatacasino.es/hc/es/articles/15614433699100-He-estado-inscrito-en-el-fichero-de-interdicciones-de-acceso-al-juego-de-la-Direcci%C3%B3n-General-de-Ordenaci%C3%B3n-del-Juego-RGIAJ-C%C3%B3mo-puedo-acceder-a-mi-cuenta 2026-04-01T11:50:08Z https://support.pinatacasino.es/hc/en-us/articles/15830858740764-Yearly-loss-limit 2025-03-04T11:07:28Z https://support.pinatacasino.es/hc/es/articles/15830858740764-L%C3%ADmite-de-p%C3%A9rdida-anual 2025-03-04T11:07:28Z https://support.pinatacasino.es/hc/en-us/articles/15831133329564-Self-Exclusion 2026-04-01T11:00:43Z https://support.pinatacasino.es/hc/es/articles/15831133329564-Auto-exclusi%C3%B3n 2026-04-01T11:00:43Z https://support.pinatacasino.es/hc/en-us/articles/16054388306332-Slot-tournaments 2024-09-24T11:01:11Z https://support.pinatacasino.es/hc/es/articles/16054388306332-Torneos-de-Slots 2024-09-24T11:01:11Z https://support.pinatacasino.es/hc/en-us/articles/16978800087196-T-C-Old-Pi%C3%B1ata-Welconme-Bonus-until-15-12-2025 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