If your game is interrupted, for example due to a connection loss or the closing of a browser window, the following rules will apply:
- If you had started a game with money before the connection was lost, the game will resume at the point where it was interrupted. The usual game rules apply, and all winnings will be paid according to the prize table.
- If your game is interrupted due to a game malfunction, your bets will be returned to your gaming account at no additional cost.
We recommend that you always use Google Chrome as your browser, as well as clean its cookies, history and cache, in case you have a block that does not allow you to play normally.
Also, remember that if you start a game on your mobile or PC, you should continue it on the same device, and not switch to a different one.